Avoran Creation

Refund & Return Policy

At Avoran Creation, we value your trust and strive to deliver thoughtfully crafted products with the highest quality standards. Please review our Refund & Return Policy carefully to understand the terms applicable to your purchase.

  • We double check all our products before delivery .Returns are accepted only if the product received is defective (If you receive any other size of your dress or there is any stitching problem).
  • Once an order is shipped, no modifications, cancellations, or refunds are permitted.
  • Any modification requests must be made before shipment.
  • Customized or made-to-order products cannot be modified once production is completed.
  • Any defect must be reported to Avoran Creation within 24 hours of delivery with a proper opening video.
  • Upon approval and receipt of the returned defective product, a full refund (excluding shipping charges) will be processed.
  • The customer is responsible for return shipping costs.

For shipping or delivery-related queries, please contact us at 📧 avorancreativefashion@gmail.com

 

Non-Refundable Items

The following items are not eligible for return or refund:

  • Products damaged due to customer mishandling.
  • Products reported after 24 hours of delivery.
  • Products without the opening video are not accepted.

 

Please Note:
As our products are handmade, slight variations in colour, texture, or finish are natural and not considered defects. Returns are accepted only after approval, and products must be unused, unwashed, and returned with original tags intact. Refunds are processed within 5–10 business days after inspection. Original shipping charges are non-refundable.

 

Contact Us

For any refunds, returns, or order concerns, please reach out to us:

📧 Email: avorancreativefashion@gmail.com
📞 Phone: 9903743773