Last Updated: 09/05/2025

At Avoran Creation, we strive to ensure your complete satisfaction with every purchase. Please read our Refund & Return Policy carefully to understand your rights and obligations when shopping with us.

1. General Policy

 

• • Once the product is shipped there cannot be any modifications or refund. Any modification must be made before shipment. For a customized product there cannot be any modification after the product is ready.

• • A return is possible only when the product received by the customer is defective. Any defect must be reported to Avoran within 24 hours of receipt of the product. We will refund the entire amount after receiving the product back at Avoran. The customer will solely bear the responsibility of returning the product.

• For further information or queries regarding shipping and delivery, please reach out to <avorancreativefashion@gmail.com> Avoran Creative Fashion appreciates your trust and looks forward to delivering a delightful shopping experience.

2. Eligibility for Returns & Refunds

To be eligible for a return and refund, the following conditions must be met:

 

• • The product must be defective or damaged upon delivery.

• • The defect must be reported within 24 hours of receiving the product.

• • The product must be returned in its original condition, unused, and with all tags intact.

3. Return Process

 

1. 1. Report the Issue:
      

       

      • • Email us at avorancreativefashion@gmail.com within 24 hours of delivery with:
          

           

          • • Order number
          • • Photos/videos of the defect
          • • A detailed description of the issue

1. 1. Approval & Return Authorization:
      

       

      • • Our team will review the claim and provide a Return Authorization (RA) number if approved.
      • • Returns without prior approval will not be accepted.

1. 1. Shipping the Product Back:
      

       

      • • The customer is solely responsible for return shipping costs.
      • • The product must be securely packed to avoid further damage.
      • • Ship the product to:
          Avoran Creation
          25 Ballygunj Garden, Kolkata – 700029
          Contact: 9903743773

1. 1. Refund Process:
      

       

      • • Once we receive and inspect the returned product, we will process a full refund (excluding shipping fees) to the original payment method.
      • • Refunds may take 5-10 business days to reflect in your account.

4. Non-Refundable Items

 

• • Customized or personalized products (unless defective).

• • Products damaged due to customer mishandling.

• • Products not reported within 24 hours of delivery.

5. Contact Us

For any questions regarding returns, refunds, or order issues, please contact:
 Email: avorancreativefashion@gmail.com

 Phone: 9903743773

 Address: 71 Ballygunj Garden, Kolkata – 700029

 

We appreciate your trust in Avoran Creation and look forward to serving you with the best quality products and service.

Thank you for shopping with us!